11.2.17

Choosing The Right USA Freight Forwarding Company

By Jerry Phillips


If you are new into the importing or exporting business it is important for one to know the best companies to deal with if you want your products to be in safe hands. Choosing the right USA freight forwarding company is a tough decision and one needs to research thoroughly to make sure you make the right decision. Be equipped with basic information to know the right people to work with.

In as much as it is not an easy job look for a company that makes the process smooth for you. Do not go for shortcuts and do not settle for a company that looks for a cheaper way to get things done. Look for a company with a well-established website where you can get information easily. They should be in a position to update where your cargo is all the time.

If you want to get a company which is up to your expectations look for one that has global connections. That means that they have been allowed to work anywhere in the world and you will not have to worry about getting your cargo out of any country. Look for an agency that is in a position to fulfill your expectations.

It also depends with the product you want to bring in and if the company you want to work with can help you or not. There are some people who specializes in specific commodities therefore ask to make sure they also deal with your products. They should also know a few global agents and have close ties with them just in case you need more information about your product.

When dealing with such companies in most cases you do not pay the full amount until the cargo has reached to you. Therefore before you commit your time and money make sure you check if the company is strong enough financially to handle the ocean charges. You do not want your cargo to be stuck for days just because they could not pay the required charges.

Communication is important since you need to be updated on the status of your cargo. You will be in a position to tell if they are effective communicators or not depending on how long they keep you waiting on the line and how they answer your questions. They should be in a position to receive phone calls even when things do not go as per expectations.

They should be in a position to give you references of the recent customers they have dealt with before. Ask for references and contact those clients to hear what they have to say about these companies. They should be in a position to give you satisfactory answers if they loved the services they were offered or not.

The best thing one can is to make sure they are dealing with a company that has been known to hold onto their end of the deal with the customers. They should not be involved in any debt issues as they could also drag you down with them. Take your time to evaluate you dealer and ensure that they at least fit in the three quarter of most of your expectations.




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